Skip to content

The Miami Marlins ticket office people are total professionals

Nov 14, 2012, 11:44 AM EST

Marlins Miami new logo

Out of pure curiosity and, I will admit, an impish desire to stir up trouble, I called the Miami Marlins season ticket office a few minutes ago to see what, in light of the latest fire sale, the party line is among people trying to sell Marlins season tickets.

Figuring it has to be a rough morning for these guys, I played it straight up, merely inquiring about tickets, ticket prices and the like and didn’t try to give anyone a hard time. I wasn’t wanting to fool anyone, either. Just to see what sort of pitch was ruling the day.  I did claim that I was interested in getting information about ticket pricing and availability, but did not say I was poised to purchase. I mostly just wanted to hear what they’re telling people today.

The upshot:  the folks in that office are total pros. Honest. No baloney, but still doing their jobs and anticipating what is bound to be a lot of negative fan reaction.

The woman I spoke with was very pleasant. She talked up the ballpark and the experience of going to Marlins games and the enjoyable nature of baseball in general.  There were no over-the-top claims of team quality or hard sells to be found.

Towards the end of the call I said that I noticed the news about the trade last night and asked if that had led to a lot of negative reaction. She was honest and said, yes, they’ve gotten some angry calls today and that some people were not renewing tickets (though this was not connected to the trade; just that, in general, not everyone was renewing, which is obvious). She mentioned that there was a staff meeting about the trade this morning to let everyone know about the latest news.  She said that it’s understandable that some people are going to be upset, but that there were some good young players coming over in the trade so that, from a baseball perspective, there is a lot to be optimistic about.

And all of that was true.  It was quite refreshing actually. No b.s. coming from them at all.  She followed up with a friendly email, again, noting that while some people are understandably having a hard time getting enthused, it’s a good time to get tickets.

If only the top of that organization was so honest, professional and pleasant.

Latest Posts
  1. Rockies sign Omar Quintanilla and Rafael Betancourt

    Jan 30, 2015, 7:20 PM EST

    Rafael Betancourt Rafael Betancourt

    The Rockies addressed their depth on Friday, signing reliever Rafael Betancourt and utility infielder Omar Quintanilla to minor league deals.

  2. Red Sox are willing to trade Edward Mujica

    Jan 30, 2015, 6:10 PM EST

    Edward Mujica Edward Mujica

    The Red Sox are willing to trade reliever Edward Mujica, according to a report.

  3. Four more minor leaguers suspended

    Jan 30, 2015, 4:55 PM EST

    Police Blotter

    MLB has been suspending guys by the truckload lately.

  4. Orioles, Steve Pearce avoid arbitration for $3.7 million

    Jan 30, 2015, 4:26 PM EST

    Steve Pearce Getty Getty Images

    He hit .293 with 21 homers and a .930 OPS in 102 games last season, topping 200 plate appearances for the first time at age 31.

  5. The Braves and Rockies made a trade

    Jan 30, 2015, 4:10 PM EST

    Tampa Bay Rays v Atlanta Braves Getty Images

    A couple of pitchers who don’t profile well in a hitters’ environment for a couple of catchers who have shown a little at the plate. Advantage: Braves.

  6. Red Sox sign former All-Star Alexi Ogando

    Jan 30, 2015, 3:49 PM EST

    Alexi Ogando AP

    Ogando posted a 3.12 ERA in 381 innings from 2010-2013.

  7. Victor Martinez could catch early in the season

    Jan 30, 2015, 3:07 PM EST

    Victor Martinez Victor Martinez

    The lack of a DH and the health of Miguel Cabrera are the determining factors.

  8. Yankees sign Scott Baker

    Jan 30, 2015, 1:04 PM EST

    Scott Baker

    Baker has struggled to regain his form after missing all of 2012 following Tommy John elbow surgery.

  9. Red Sox sign Felipe Paulino

    Jan 30, 2015, 10:49 AM EST

    Felipe Paulino AP

    Paulino was once a young power with lots of upside, but injuries have repeatedly derailed his career.

  10. Red Sox sign former All-Star Bryan LaHair

    Jan 30, 2015, 10:20 AM EST

    Bryan LaHair AP

    LaHair looks destined to go down as one of the least successful All-Stars of all time.

  11. “That’s what Cuba does to you. It leaves you wanting more”

    Jan 30, 2015, 9:18 AM EST

    Cuba

    Must-click material from Jorge Arangure of Vice Sports

  12. Joba Chamberlain is being pretty choosy

    Jan 30, 2015, 8:43 AM EST

    Joba Chamberlain Getty Images

    Even second tier relievers are in demand in the offseason.

  13. The Rakuten Golden Eagles had an interesting Twitter introduction for Zelous Wheeler

    Jan 30, 2015, 7:23 AM EST

    Zelous Wheeler Yankees Getty Images

    I’ve heard of teams insulting players after they left, but never at their introductory press conference.

  14. Rays have private workout with Yoan Moncada

    Jan 29, 2015, 10:50 PM EST

    cuba hat

    High-spending teams like the Yankees and Red Sox are among the favorites to sign Cuban infielder Yoan Moncada, but the Rays are also interested even if it’s fair to call them a long shot.

  15. Brandon Beachy won’t sign until closer to spring training

    Jan 29, 2015, 9:21 PM EST

    brandon beachy getty Getty Images

    Beachy is currently 10 months removed from the second Tommy John surgery of his career.

Top 10 MLB Player Searches
  1. J. Papelbon (5879)
  2. Y. Moncada (3764)
  3. F. Rodriguez (3758)
  4. I. Suzuki (3554)
  5. J. Shields (3414)
  1. D. Mesoraco (2751)
  2. T. Snider (2687)
  3. R. Vogelsong (2414)
  4. J. Werth (2307)
  5. F. Gutierrez (2262)