Skip to content

The Miami Marlins ticket office people are total professionals

Nov 14, 2012, 11:44 AM EDT

Marlins Miami new logo

Out of pure curiosity and, I will admit, an impish desire to stir up trouble, I called the Miami Marlins season ticket office a few minutes ago to see what, in light of the latest fire sale, the party line is among people trying to sell Marlins season tickets.

Figuring it has to be a rough morning for these guys, I played it straight up, merely inquiring about tickets, ticket prices and the like and didn’t try to give anyone a hard time. I wasn’t wanting to fool anyone, either. Just to see what sort of pitch was ruling the day.  I did claim that I was interested in getting information about ticket pricing and availability, but did not say I was poised to purchase. I mostly just wanted to hear what they’re telling people today.

The upshot:  the folks in that office are total pros. Honest. No baloney, but still doing their jobs and anticipating what is bound to be a lot of negative fan reaction.

The woman I spoke with was very pleasant. She talked up the ballpark and the experience of going to Marlins games and the enjoyable nature of baseball in general.  There were no over-the-top claims of team quality or hard sells to be found.

Towards the end of the call I said that I noticed the news about the trade last night and asked if that had led to a lot of negative reaction. She was honest and said, yes, they’ve gotten some angry calls today and that some people were not renewing tickets (though this was not connected to the trade; just that, in general, not everyone was renewing, which is obvious). She mentioned that there was a staff meeting about the trade this morning to let everyone know about the latest news.  She said that it’s understandable that some people are going to be upset, but that there were some good young players coming over in the trade so that, from a baseball perspective, there is a lot to be optimistic about.

And all of that was true.  It was quite refreshing actually. No b.s. coming from them at all.  She followed up with a friendly email, again, noting that while some people are understandably having a hard time getting enthused, it’s a good time to get tickets.

If only the top of that organization was so honest, professional and pleasant.

Latest Posts
  1. Video: Miguel Sano hits his first major league home run

    Jul 7, 2015, 10:15 PM EDT

    Miguel Sano Miguel Sano

    On Tuesday, Miguel Sano hit the first of what should be many major league home runs.

  2. Giants activate Hunter Pence from the disabled list

    Jul 7, 2015, 9:25 PM EDT

    Hunter Pence Hunter Pence

    Hunter Pence is back from his second major injury this season. Maybe this time he’ll stick.

  3. Ruben Amaro: Cesar Hernandez, not Chase Utley, is the Phillies’ best second baseman

    Jul 7, 2015, 8:35 PM EDT

    Cesar Hernandez Cesar Hernandez

    The Phillies’ GM was pretty blunt about who would be playing second base when Chase Utley returns. It ain’t Chase Utley.

  4. Albert Pujols will participate in the 2015 Home Run Derby

    Jul 7, 2015, 7:45 PM EDT

    Albert Pujols Albert Pujols

    Albert Pujols will participate in the 2015 Home Run Derby. It will be his fourth career appearance in the Derby.

  5. Jenrry Mejia returns to the Mets after his 80-game suspension for PED use

    Jul 7, 2015, 6:55 PM EDT

    Jenrry Mejia Jenrry Mejia

    Jenrry Mejia is back with the Mets after missing 80 games due to a positive test for Stanozolol.

  6. Video: Paulo Orlando hits a walk-off grand slam to beat the Rays

    Jul 7, 2015, 6:05 PM EDT

    Alex Gordon, Paulo Orlando Alex Gordon, Paulo Orlando

    Paulo Orlando did what kids pretend to do in their backyards: he hit a walk-off grand slam.

  7. Yankees getting healthy: Jacoby Ellsbury and Andrew Miller due back Wednesday

    Jul 7, 2015, 4:10 PM EDT

    Andrew Miller Yankees Getty Images

    Two key players are ready to rejoin the Yankees after missing extended time with injuries.

  8. Kolten Wong leaves the Cardinals-Cubs game with a head contusion

    Jul 7, 2015, 3:57 PM EDT

    Screen Shot 2015-07-07 at 3.55.26 PM

    He’ll likely be evaluated for a concussion.

  9. Kevin Correia designated for assignment by the Phillies

    Jul 7, 2015, 2:25 PM EDT

    Kevin Correia AP

    He went 0-3 with a 6.56 ERA in five starts.

  10. Dave Stewart said Touki Toussaint doesn’t throw 96. That’s true! He throws 98.

    Jul 7, 2015, 12:30 PM EDT

    Dave Stewart Getty Images

    There are guys who check stuff these days, Dave. So better to be vague.

  11. Rays lose Steven Souza to finger injury, activate John Jaso from 60-day disabled list

    Jul 7, 2015, 11:44 AM EDT

    Orioles Rays Spring Baseball AP

    Jaso has been out since Opening Day with a bruised left wrist.

  12. Former scout sues Major League Baseball over minimum wage violations, collusion

    Jul 7, 2015, 11:20 AM EDT

    mlb logo large

    Many have sured Major League Baseball over such things in the past.

  13. Jonathan Papelbon makes it clear, again: He wants out of Philadelphia

    Jul 7, 2015, 10:47 AM EDT

    Jonathan Papelbon AP

    “I’ve always been straightforward that I want to go play for a contender and I’m not going to shy away from it.”

  14. A fan was hit in the face by a foul ball in the Braves-Brewers game last night

    Jul 7, 2015, 10:30 AM EDT

    Miller Park Getty Images

    And even Andrelton Simmons, the best defensive player in baseball, says he wouldn’t sit as close as that without protective netting.

  15. Jake Odorizzi is ready to rejoin the Rays’ rotation

    Jul 7, 2015, 10:15 AM EDT

    Jake Odorizzi AP

    Odorizzi threw 5.2 shutout innings on 73 pitches in a minor-league rehab start Monday.

  16. Looking at the All-Star team snubs and surprises

    Jul 7, 2015, 8:28 AM EDT

    Screen Shot 2015-07-07 at 8.10.14 AM Getty Images

    Short version: Ned Yost thinks this is an actual baseball game!

Top 10 MLB Player Searches
  1. J. Hamilton (3656)
  2. M. Sano (3579)
  3. J. Ellsbury (3421)
  4. M. Cabrera (3086)
  5. C. Gomez (3051)
  1. B. Harper (3039)
  2. M. Banuelos (2999)
  3. P. Corbin (2914)
  4. G. Springer (2773)
  5. S. Gray (2768)