Jul 9, 2014, 8:23 AM EDT
The Rockies aren’t doing that great and, on the Fourth of July, they got their butts handed to them. One fan, who took his family over 200 miles from Grand Junction, CO to Denver to see that game, filled out a fan satisfaction form after the game and dropped it in a box.
I’m sure many of you have done that before at ballparks, retail stores, restaurants, whatever. I’m guessing most of you have never received a response. I haven’t. And I certainly have never received a response directly from the owner of the business. But this fan from Grand Junction did. From News Channel 5 in Grand Junction:
“I pretty much just filled out the survey and kinda wrote a little bit about how it’s frustrating to spend the money and go see [Rockies] teams that are constantly struggling all the time,” said Ferguson.
Two days later, he found out his comments did not go unnoticed. Ferguson received a reply in his inbox simply stating, “If product and experience that bad don’t come!”… signed owner, chairman and CEO of the Colorado Rockies Dick Monfort.
Monfort was seemingly so eager to respond back to the fan that he sent the response by telegram. At least I’m assuming it was based on the lack of articles in the note.
Don’t worry, Dick. If the team continues to stink, they won’t.
Anyway, I can see a fan complaint like that not rising to the attention of the actual owner of the team. And I can see, if such fan complaints did rise to the attention of the owner of the team, the owner trying to turn it into a good customer service moment of some kind. But I really can’t figure out how the owner of a team figures that a snippy little response like that is a better idea than simply ignoring it or doing something nice.
Sep 3, 2015, 11:04 PM EDT
Bryce Harper didn’t have an official at-bat tonight, but he still made a major impact in the Nationals’ 15-1 blowout victory over the Braves.
Sep 3, 2015, 11:00 PM EDT
Stroman threw 4 2/3 hitless innings in his first minor league rehab start.
Sep 3, 2015, 10:29 PM EDT
Tigers shortstop Jose Iglesias was forced to exit Thursday’s game against the Royals in the third inning when he was hit in the hand while trying to drop down a bunt.
Sep 3, 2015, 9:50 PM EDT
The Dodgers called up top prospect Corey Seager today and manager Don Mattingly isn’t wasting any time getting him into the starting lineup…
Sep 3, 2015, 8:46 PM EDT
Murphy had a stint on the disabled list earlier this season due to a left quad strain.
Sep 3, 2015, 7:37 PM EDT
Strasburg left his most recent start on Sunday with discomfort in his upper back, but he’s on track to make his return for a crucial series against the Mets next week.
Sep 3, 2015, 6:50 PM EDT
McCutchen feels “a little sore” and has been “hobbling around a little bit,” so he’ll take a rest before a big series against the Cardinals this weekend.
Sep 3, 2015, 6:13 PM EDT
ESPN has pulled Schilling from their broadcasts for the remainder of the season.
Sep 3, 2015, 4:31 PM EDT
Sentiments like these — of which I’ve seen a few — makes me wonder about Ruben Amaro.
Sep 3, 2015, 4:07 PM EDT
His glute injury proved minor.
Sep 3, 2015, 1:51 PM EDT
He was suffering from dehydration yesterday.
Sep 3, 2015, 1:05 PM EDT
Finally, Tom Brady and Boston sports fans get a win!
Sep 3, 2015, 12:46 PM EDT
Shut down for the season with a hip injury.
Sep 3, 2015, 12:18 PM EDT
This is must-click link material.
Sep 3, 2015, 11:29 AM EDT
Kevin Jepsen will fill in at closer.
Sep 3, 2015, 10:38 AM EDT
Not that either of those things are valid reasons to keep a guy out of the Hall of Fame.
Sep 3, 2015, 10:13 AM EDT
Considered by many to be the No. 1 prospect in baseball.
Sep 3, 2015, 9:25 AM EDT
But teams should be coming to him.
Sep 3, 2015, 7:55 AM EDT
Clayton Kershaw strikes out 15 as the Dodgers sweep the Giants.
Sep 3, 2015, 12:12 AM EDT
Justin Turner was going to be out by a mile on this ill-advised stolen base attempt in the bottom of the fourth inning Wednesday night at Dodger Stadium, but he got a little creative …
- Bryce Harper walks in all four of his plate appearances, scores four runs 0
- ESPN pulls Curt Schilling off broadcasts for rest of regular season and Wild Card game 91
- David Ortiz is more likely to be boned in Hall of Fame voting for being a DH than for PED stuff 124
- And That Happened: Wednesday’s scores and highlights 74
- The Marlins are going to change everything except their biggest problem this offseason 53
- Drooling over Miguel Sano’s incredible numbers through 50 career games 35
- Matt Williams puts up another strong performance in his quest to get himself fired 105
- Settling the Scores: Tuesday’s results 81
- Sarah Palin sticks up for Curt Schilling, tells ESPN to “stick to sports” (266)
- David Ortiz is more likely to be boned in Hall of Fame voting for being a DH than for PED stuff (125)
- Matt Williams puts up another strong performance in his quest to get himself fired (105)
- David Ortiz tweets his happiness about the Deflategate decision (97)
- ESPN pulls Curt Schilling off broadcasts for rest of regular season and Wild Card game (97)