Jul 9, 2014, 8:23 AM EDT
The Rockies aren’t doing that great and, on the Fourth of July, they got their butts handed to them. One fan, who took his family over 200 miles from Grand Junction, CO to Denver to see that game, filled out a fan satisfaction form after the game and dropped it in a box.
I’m sure many of you have done that before at ballparks, retail stores, restaurants, whatever. I’m guessing most of you have never received a response. I haven’t. And I certainly have never received a response directly from the owner of the business. But this fan from Grand Junction did. From News Channel 5 in Grand Junction:
“I pretty much just filled out the survey and kinda wrote a little bit about how it’s frustrating to spend the money and go see [Rockies] teams that are constantly struggling all the time,” said Ferguson.
Two days later, he found out his comments did not go unnoticed. Ferguson received a reply in his inbox simply stating, “If product and experience that bad don’t come!”… signed owner, chairman and CEO of the Colorado Rockies Dick Monfort.
Monfort was seemingly so eager to respond back to the fan that he sent the response by telegram. At least I’m assuming it was based on the lack of articles in the note.
Don’t worry, Dick. If the team continues to stink, they won’t.
Anyway, I can see a fan complaint like that not rising to the attention of the actual owner of the team. And I can see, if such fan complaints did rise to the attention of the owner of the team, the owner trying to turn it into a good customer service moment of some kind. But I really can’t figure out how the owner of a team figures that a snippy little response like that is a better idea than simply ignoring it or doing something nice.
Jul 6, 2015, 2:12 PM EDT
Mitchell Lambson is a lefty reliever who has split time at Double-A and Triple-A so far this year.
Jul 6, 2015, 1:44 PM EDT
His inexplicably bad 2015 is now somewhat exsplicable.
Jul 6, 2015, 12:55 PM EDT
He’s hit just .233 with a .640 OPS through 166 career games.
Jul 6, 2015, 12:24 PM EDT
Maybin is hitting .294/.363.416 with seven homers, 39 RBI and 15 steals.
Jul 6, 2015, 11:20 AM EDT
A Bill Heywood must be allowed to speak his mind.
Jul 6, 2015, 10:45 AM EDT
In-game interviews are usually dumb. But last night one was at least funny.
Jul 6, 2015, 10:15 AM EDT
Werth has been out with a fractured wrist since being hit by pitch on May 15.
Jul 6, 2015, 9:45 AM EDT
They don’t like it. He doesn’t care. He’s right not to.
Jul 6, 2015, 9:13 AM EDT
And it flutters differently every time.
Jul 6, 2015, 8:29 AM EDT
What a world we live in these days.
Jul 6, 2015, 7:03 AM EDT
Justin Verlander, doing the same things over and over and expecting different results.
Jul 5, 2015, 11:05 PM EDT
Jake Marisnick isn’t afraid of the Green Monster.
Jul 5, 2015, 10:25 PM EDT
Hisashi Iwakuma will be activated on Monday. He hasn’t started since April 20.
Jul 5, 2015, 9:35 PM EDT
The Braves designated a pair of veteran relievers for assignment following Sunday’s loss to the Phillies.
Jul 5, 2015, 8:45 PM EDT
The pitching-thin Dodgers will call on Eric Surkamp to start on Monday, it appears.
Jul 5, 2015, 7:48 PM EDT
Find out who made the starting rosters for the AL and NL squads in the 2015 All-Star Game. Spoiler: no Omar Infante.
Jul 5, 2015, 7:45 PM EDT
The Pirates added some depth, claiming Travis Ishikawa off waivers from the Giants on Sunday.
Jul 5, 2015, 6:55 PM EDT
Marcell Ozuna has slumped badly over his last 10 games and will try to figure things out at Triple-A.
Jul 5, 2015, 6:05 PM EDT
Newsday’s David Lennon details how the Mets were close to trading for Manny Ramirez back in 2005.
Jul 5, 2015, 4:15 PM EDT
Strasburg suffered the oblique strain Saturday in his start against the Giants. He had thrown 3 2/3 scoreless innings in that outing and was also sharp in his previous two starts since returning from a trapezius injury.
- And That Happened: Sunday’s scores and highlights 46
- AL and NL Starters for the 2015 All-Star Game announced 98
- That time Manny Ramirez nearly became a Met 10
- Phillies acquire No. 1 international signing slot for 2015-2016 from the Diamondbacks 19
- Orioles activate Jonathan Schoop after 10-week absence 10
- Settling the Score: Saturday’s results 40
- Video: Kris Bryant hits a grand slam as part of a two-homer, six-RBI night 9
- Stephen Strasburg exits start with tightness in left side 10
- Settling the Scores: Sunday’s results (99)
- AL and NL Starters for the 2015 All-Star Game announced (99)
- Mike Scioscia says Josh Hamilton should apologize to Angels owner Arte Moreno (90)
- What Yasiel Puig being a pain in the butt means. And what it doesn’t mean. (78)
- Report: Jerry Dipoto “definitely out” as Angels GM (77)