Jul 9, 2014, 8:23 AM EST
The Rockies aren’t doing that great and, on the Fourth of July, they got their butts handed to them. One fan, who took his family over 200 miles from Grand Junction, CO to Denver to see that game, filled out a fan satisfaction form after the game and dropped it in a box.
I’m sure many of you have done that before at ballparks, retail stores, restaurants, whatever. I’m guessing most of you have never received a response. I haven’t. And I certainly have never received a response directly from the owner of the business. But this fan from Grand Junction did. From News Channel 5 in Grand Junction:
“I pretty much just filled out the survey and kinda wrote a little bit about how it’s frustrating to spend the money and go see [Rockies] teams that are constantly struggling all the time,” said Ferguson.
Two days later, he found out his comments did not go unnoticed. Ferguson received a reply in his inbox simply stating, “If product and experience that bad don’t come!”… signed owner, chairman and CEO of the Colorado Rockies Dick Monfort.
Monfort was seemingly so eager to respond back to the fan that he sent the response by telegram. At least I’m assuming it was based on the lack of articles in the note.
Don’t worry, Dick. If the team continues to stink, they won’t.
Anyway, I can see a fan complaint like that not rising to the attention of the actual owner of the team. And I can see, if such fan complaints did rise to the attention of the owner of the team, the owner trying to turn it into a good customer service moment of some kind. But I really can’t figure out how the owner of a team figures that a snippy little response like that is a better idea than simply ignoring it or doing something nice.
Feb 28, 2015, 7:25 PM EST
Ruben Tejada has been something of a lightning rod, and he recently received criticism from a former teammate and mentor.
Feb 28, 2015, 6:20 PM EST
Josh Hamilton’s punishment for using a drug of abuse may end up not being much of a punishment at all.
Feb 28, 2015, 5:28 PM EST
Athletics outfielder Coco Crisp missed more than a week down the stretch in 2012 due to pinkeye and now he’s dealing with it again.
Feb 28, 2015, 4:19 PM EST
After trading the likes of Justin Upton, Jason Heyward, and Evan Gattis as well as adding a handful of veteran free agents, the Braves have a ton of new faces in camp this spring.
Feb 28, 2015, 3:15 PM EST
Marlins slugger Giancarlo Stanton had his season come to an end in horrific fashion last September when he suffered facial fractures and dental damage on a hit-by-pitch.
Feb 28, 2015, 2:18 PM EST
Juan Pierre showed his sense of humor on Twitter after announcing his retirement from baseball.
Feb 28, 2015, 1:31 PM EST
I guarantee you’ll learn something.
Feb 28, 2015, 1:03 PM EST
Sale suffered the injury unloading something off the back of his truck on Friday.
Feb 28, 2015, 12:10 PM EST
Chase Headley is expected to be the team’s regular third baseman this season, so Yankees manager Joe Girardi wants if Rodriguez can be a potential backup to Mark Teixeira.
Feb 28, 2015, 11:05 AM EST
That’s a new one.
Feb 28, 2015, 10:02 AM EST
Hill, who turns 35 next month, bounced around three different organizations last year and mostly pitched in the minors.
Feb 28, 2015, 8:57 AM EST
It will be his first game action since last July 31.
Feb 27, 2015, 11:04 PM EST
The Rangers will shut down Edgar Olmos days after picking him up on a waiver claim from the Mariners.
Feb 27, 2015, 10:55 PM EST
Eury Perez is the early favorite to take over in center field while Melvin Upton recovers from a foot injury.
Feb 27, 2015, 10:05 PM EST
New Twins manager Paul Molitor cracked down on electronics usage in his first address to the full squad at spring training.
Feb 27, 2015, 9:10 PM EST
Ryan Howard had his first full healthy season since 2011 and both GM Ruben Amaro, Jr. and guest instructor Dan Plesac thought he looked like he was in very good shape.
Feb 27, 2015, 8:20 PM EST
Two more suitors enter the Dayan Viciedo sweepstakes.
Feb 27, 2015, 7:15 PM EST
Michael Saunders will return to the Blue Jays a lot sooner than anticipated.
Feb 27, 2015, 7:10 PM EST
For the second time this offseason, the Athletics have claimed Alex Hassan off waivers.
Feb 27, 2015, 6:36 PM EST
Chris Davis will get some work in the outfield this spring. He hasn’t played there since 2012.
- Chris Sale will be sidelined for three weeks with foot fracture 10
- Aramis Ramirez says 2015 will be his last year 31
- Francisco Rodriguez re-signs with the Brewers 9
- If addiction is an illness — and it is — Josh Hamilton shouldn’t be suspended 290
- Pirates open to massive extension for Andrew McCutchen 18
- Report: Josh Hamilton had a relapse this offseason that “involved at least cocaine” 86
- Yankees don’t plan on having to pay A-Rod’s $30 million in home run milestone bonuses 51
- San Francisco — and all of California — will consider a smokeless tobacco ban that includes MLB parks 131
- If addiction is an illness — and it is — Josh Hamilton shouldn’t be suspended (290)
- San Francisco — and all of California — will consider a smokeless tobacco ban that includes MLB parks (131)
- Report: The Yankees were “fuming” at how A-Rod handled his early arrival to spring training (114)
- Cuban prospect Yoan Moncada reportedly signs with the Red Sox for $31.5 million, plus $31.5 million in penalties (106)
- Brian Sabean says that California taxes are a hindrance to the Giants signing free agents (102)